Our case of the week was a fairly routine locate case for a lost son, but it had a unique twist: The participants in the case are some of the oldest we have ever worked for.
A few days ago I spoke with “Lucille” from Florida who called our Newport Beach office. She wanted to find her son who she had not seen or spoken to for 20 years. Her voice indicated to me she was frail and was having a difficult time even telling me about the situation. She asked if her husband could speak with me.
“Rupert” (her spouse for over 72 years) sounded very strong, but he had what sounded like a very heavy European accent. I asked them the name of their son and his date of birth. They said his name was “William” then his last name and the provided me the date of birth.
I said, “That means your son is 71 years of age”. I then asked my potential clients their ages and was told Lucille was 93 and Rupert was 91.
The locate of their son was easy and required just a few hours of staff’s time. They were provided his address and phone number in Michigan.
The next day both clients called me and they were as giddy as two high school students on their first dance. They were ecstatic not only with the accuracy of the information, but that their son was apologetic that he had not reached out to his parents. Since they had not called, William assumed they wanted to be left alone. Similarly, the parents didn’t think their son wanted to be bothered with his elderly parents and maybe William was “just getting old too.”
The morale of this locate is “it is never too late to reach out to loved ones.” There is a definite chance they would love to hear your voice.
Everyday our agency receives calls, emails and even letters requesting assistance in locating friends and family. We are fortunate to have developed and maintained our own in-house computer system over the past 35 years. This system is so state-of-the-art that we can easily claim that, “If we can’t find someone, they won’t be found.”
Over the years we been on dozens of radio and television shows talking about how to locate people. There have been many articles in major United States newspapers about the success of our agency and stories relative to subjects we have found, and we have penned a few blog posts on the subject.
98% of the time, we find the people we are looking for. This figure though should be tempered with the fact that we do not take every locate case that comes our way. You must have an uncommon name and, if common, we need either a date of birth, social security number or last known address within ten years.
3 separate people who first used the company Trustify before calling us.