A large soda pop manufacturer in Southern California suspected that they had a growing problem with employee theft, and called upon Martin Investigative Services to investigate.
Management at the company recommended that we put undercover agents in their main factory. As this is a very expensive and time-intensive option, we convinced the executives to allow us to let our investigators with interview and interrogation skills talk to the employees directly, and discover the problem.
Once one rat was found, they all started jumping ship.
Not only were we able to provide court-admissible evidence of the theft and diversion, but we provided the company with specific safeguards to institute which would prevent theft of this nature from happening again in the future.
A transcript of the video follows:
We were recently retained by a soda pop manufacturer in the Southern California area to come into their offices and do an investigation into why the profits seem to be not as good as they had in previous years.
One of the things that they were insisting upon us doing is placing undercover agents inside the facility. Let me tell you that I believe that is kind of a private investigator’s ruse to get more money – and is simply not a good use of time, money, or the private investigator’s efforts.
First of all, you can put someone in an undercover capacity for four or five weeks and spend forty to fifty thousand dollars and come up with a big fat donut. Now what you want to hire is a private investigator that has interview and interrogation skills. Forget the undercover part, take the little bit of money and put it towards world-class people that are in your area that can come in and talk with the employees and determine in a relatively quick fashion, and I mean less than one day, who some of the bad guys are. Because once you find out one bad guy, all the rats will jump ship.
So once we convinced management not to do the undercover situation, but to focus more on interview and interrogation, it took our team about two days to actually find out what was going on. We had about four drivers that would load about twenty pallets on a large eighteen wheeler. They were actually leaving the facility and checking out as if they only had eighteen pallets. What they would do with the other two pallets is drop it off at a local store or they also had an area of where many of the drivers were dropping the pallets off and they were later sold at a swap meet.
We were able to find where they were diverting the product, we were able to find out who bought it and were able to actually go to the swap meet and see the people selling the stolen product.
The client in this case was extremely happy for two reasons. One, they didn’t have to spend a lot of money, they didn’t do the undercover part, we got right in and did the interview and interrogation and they were able to get rid of four employees that were basically stealing them blind. The last thing that they very appreciative of was that we put about seven to eight recommendations in to prevent this from ever happening again.
We are pleased to report that we have not heard back from them and we hope that is how it continues.